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Centrally manage and deliver enterprise generative AI intelligent experiences.

May 21, 2024
TELUS GenAI Customer Support Tool Becomes World's First to Achieve Privacy by Design Certification

Powered by Fuel iX, an enterprise-grade AI engine, TELUS GenAI customer support tool provides a safe, convenient and intuitive customer support experience

November 14, 2024
The Contact Center Agility Loop

Exceptional Customer Service → Operational Efficiency → Positive Employee Experience

July 31, 2024
TELUS Digital Experience Launches Fuel iX EX, an Enterprise-Safe Generative AI Solution for Employee Productivity and Knowledge Search

Fuel iX EX stands out as a pioneering employee AI assistant, enabling businesses to harness the power of multiple GenAI models for everyday tasks while keeping sensitive information secure

May 21, 2024
How to Bake Responsible AI Into Generative AI Deployments - Go Purple

Fuel iX if designed for Responsible AI from the ground up. It is a mix of tooling and methodology employed to combine Red Team and Blue Team capabilities and reduce generative AI risk for enterprises.

April 2, 2024
TELUS International Announces Fuel iX Beta Program, an Enterprise-Grade AI Engine For Bringing Generative AI to Production

Fuel iX helps companies upgrade their generative AI (GenAI) pilots to production scale, deploy customized solutions faster, and effectively manage the technology responsibly. Enhanced management capabilities enable organizations to consolidate visibility across their GenAI applications, which often run in multiple environments, applications, and clouds.

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